Dr. Kelly D. McConnell earned her Doctorate of Audiology at Salus University in Elkins Lake, PA, and completed her Master Degree in Audiology at Lamar University in Beaumont, TX. Dr .McConnell fulfilled her Clinic Fellowship Year at the Day school for the Handicapped in the Gaza Strip, Palestine. Dr. McConnell is a fellow of American Academy of Audiology and owns Trinity Hearing & Balance Center, LLC in Port Arthur, TX.

Dr. Charlene Smith earned her Doctorate of Audiology at Salus University in Elkins Lake, PA, and completed her Master Degree in Audiology at Lamar University in Beaumont, TX. Dr. Smith fulfilled her Clinic Fellowship at the office of Dr. George Swanson, M.D. in Port Arthur, TX. Dr. Smith is a fellow of American Academy of Audiology.